Warranty Policy

1. Warranty Coverage
This warranty covers defects in materials and workmanship under normal use for a period of [Warranty Period] from the date of purchase. It applies only to the original purchaser and is non-transferable.

2. What is Covered

  • Manufacturing defects

  • Faulty materials or workmanship

  • Malfunctions under normal usage conditions

3. What is Not Covered

  • Damage caused by misuse, neglect, or improper handling

  • Accidental damage, unauthorized repairs, or modifications

  • Normal wear and tear, cosmetic damage, or consumable parts

  • Damage caused by external factors such as water, fire, or natural disasters

4. Warranty Claim Process
To initiate a warranty claim, please follow these steps:

  1. Contact our customer support at [Customer Support Email/Phone].

  2. Provide proof of purchase (receipt or order confirmation).

  3. Describe the issue and include photos or videos if applicable.

  4. Ship the product to our service center if required (shipping costs may apply).

5. Resolution Options
Upon approval of your claim, we may:

  • Repair the product free of charge

  • Replace the product with a new or refurbished item

  • Offer a refund or store credit at our discretion

6. Limitations and Disclaimers
This warranty is limited to the repair or replacement of the defective product. We are not responsible for any incidental or consequential damages. Warranty services are only available in [Country/Region].

7. Contact Information
For any questions or concerns regarding this policy, please contact us at:
customerservice@homeleafy.com